How to Submit a Technology Work Ticket

NCPS Faculty and Staff may submit a Technology Work Ticket at   

To log in,

click the Google SSO button and use your district-issued email account.  After completing the Technology work ticket, an email is automatically generated and emailed to you including updates, status changes, and any progress of your submitted Technology work ticket. 

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Please allow up to 2-3 hours for a response to your inquiry.

Please note that support tickets sent during non-office hours will be handled on our next business day.

Website Block/Unblock Request

NCPS Staff please submit a ticket for Website Block/Unblock requests.- Click Here

AD/Google Password Reset 

Teachers can reset student AD/Google passwords using the self-serve password reset portal.  Click on the link below to begin.  

  1. Navigate to AD/Google Password Reset and follow the instructions

  2. Click here for instructions. 

 Note: For security reasons, the Password Reset application is not accessible outside of the district.

Summer Technology Use Form For NCPS Staff - Click Here

Remote Learning Guide for NCPS - Click Here